Privacy Policy

Last Updated: 21-02-2026

Outcomes International Pty Ltd (“we”, “us”, “our”) complies with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This policy outlines how we collect, use, disclose, and protect personal information.

1. What Is Personal Information?

Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable.

This may include:

  • Name

  • Email address

  • Business contact details

  • IP address

  • Payment details (processed via third-party provider)

2. What Information We Collect

We may collect:

A. Personal Information

  • Name

  • Email address

  • Business name

  • Contact details

  • Account login details

B. Business & Diagnostic Data

  • Revenue bands

  • Operational bottlenecks

  • Time allocation inputs

  • Constraint Engine responses

  • Loop submissions

C. Technical Information

  • IP address

  • Browser type

  • Device data

  • Website usage analytics

  • Cookies

3. How We Collect Information

We collect information when you:

  • Use the Constraint Engine

  • Submit forms

  • Purchase Jetpack

  • Register for clinics

  • Subscribe to emails

  • Interact with our website

We may also collect data automatically via cookies and tracking tools.

4. Why We Collect Your Information

We collect and use information to:

  • Deliver AI-generated diagnostic reports

  • Provide programs and clinics

  • Process payments

  • Improve services

  • Communicate updates

  • Comply with legal obligations

We do not sell personal information.

5. AI & Automated Processing

The Constraint Engine uses artificial intelligence systems to generate diagnostic outputs.

Your inputs may be transmitted to third-party AI providers (including OpenAI) for processing.

AI outputs are generated automatically and are based solely on the information you provide.

We do not use your personal information to train public AI systems.

6. Disclosure to Third Parties

We may disclose personal information to third-party service providers including:

  • GoHighLevel (CRM & course delivery)

  • OpenAI (AI processing)

  • Stripe (payment processing)

  • Analytics and advertising providers

Some providers may store or process data outside Australia.

By using our services, you consent to such disclosure.

7. Overseas Disclosure

Some third-party providers operate outside Australia.

We take reasonable steps to ensure overseas recipients handle personal information in accordance with Australian Privacy Principles.

However, you acknowledge that overseas recipients may not be subject to Australian privacy laws.

8. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no data transmission over the internet is completely secure.

9. Access and Correction

You may request access to your personal information or request corrections by contacting us.

We will respond within a reasonable timeframe.

10. Complaints

If you believe we have breached the Australian Privacy Principles, you may contact us in writing.

We will investigate and respond within a reasonable period.

If unsatisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

11. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyse traffic

  • Deliver advertising

You can disable cookies via your browser settings.

12. Changes to This Policy

We may update this policy from time to time.

The latest version will be available on this page.

13. Contact Us

Outcomes International Pty Ltd

77 Beach Road, Mentone, Victoria, Australia, 3194

[email protected]