Sunbury Automotive & Mechanical was a successful business. But owner; Adrian believed that he needed to increase staff productivity and profit. He knew there were holes in some of the systems and processes he had in place but needed some support to implement changes to achieve optimal profit. With the help of his business coach he was able to increase both productivity and morale, leading to a 20% increase in sales and profit. This allowed him to take a step back from the business, no longer needing to be there full time which he says was the biggest positive as a result of coaching.