As business partners we were both impressed from the first time we met Lex. We were offered an obligation free hour to discuss how satisfied we were with our business and our own work life/ balance. We felt very comfortable chatting with him and found him to be very open, honest and personable. He wasn’t afraid to give his honest analysis of where we were at. We knew we needed to hear it but Lex delivered the challenging stuff we had to face in a very professional way. There were parts of the business we were dissatisfied with and Lex felt he could give us the tools to fix it ourselves. There was no pressure and it was a very effective way for us to see the benefits. Lex has a better than average grasp on the pharmacy business and this was another one of the clinchers for us.
We’re glad we made the decision to go with Lex because it allowed us to make goals and structure the business in a way that was less stressful for ourselves and also for our staff. Coaching allowed both of us the formal time and the structure to focus on the business. It’s also a great forum to raise some of the difficult issues which can be confronting for just the two of us trying to work things out.
Lex has extraordinary experience in business – especially big business and to be able to draw on that is a big advantage for us.
We would definitely recommend Lex. He is supportive, very astute and is the perfect person to sit down and talk with about the direction you want to head and he will keep you on track to get there. He looks after us as individual people too and nothing is done at the expense of personal balance.
We are able to quantify the effects and results of having worked with Lex as the figures show improvement in all areas with approximately a 10% growth in sales and profit. We can attribute a significant amount of this directly to our work with Lex. He’s given us the smarts to grow without fear of loss of quality of life. The first thing Lex did was structure our organisation to free us up to work on the business.
If you don’t want to grow, don’t bother getting Lex as your coach because if you do, growth is unavoidable.