Worker productivity directly impacts on the success of your business so it is important to have an insight into what your employees are actually doing after they turn up for work in the morning.
Do you have a dream team or a team that is dreaming?
First of all, let’s define what productivity actually means in the context of a business.
The dictionary defines productivity as a measure of the efficiency (or otherwise) of production.
Worker productivity is about achieving a maximum output with a minimum of wasted effort or expense. In order to achieve strong productivity from your workers, you want your employees to be working in a well-organised and competent way using good time management skills toward the goals of the business.
So, how do you monitor worker productivity?
There are a range of strategies you can employ to increase worker productivity.
1. Ask Your Employees How Well They’re Going
Research into worker productivity has found that when employees know their productivity was being measured, and they had a hand in creating the metric (measure of output), their productivity rose over time.
Ownership of a role and engaging in the outcomes of a task or job, is a powerful motivator for your team.
- Improve your team’s motivation by giving them ownership of productivity solutions.
2. Develop an Objective Measurement Scale for Activities & Tasks
There are requirements you will absolutely need from your employees in order to help your business increase productivity. An employee will either have these skills or they won’t.
Devise a way to measure productivity that is objective and based on concrete requirements and achievements such as sales calls or completed reports.
- Make the measurement something that can be counted and reviewed over a longer period.
3. Develop a Subjective Measurement Scale for Activities & Tasks
Devise a scale for managers to assess workers based on a scale that is numerical and consistent (e.g. a scale of 1 to 10).
Furthermore, having the employee rate his or her own satisfaction can give you a keen insight into employee morale, which is also very important to worker productivity.
- Develop appropriate assessment criteria and have employees self-assess.
4. Your Employees Skills Are Multi-dimensional
So, develop measurements and metrics that reflect the multi-dimensional nature of the tasks your employees are expected to be adept at.
Make sure that each worker is measured by his or her full contribution.
How much of your employee’s job is repetitive and how much of it is creative?
How do these aspects of the job fit together?
For example, is your employee a little slow at data entry but always one hundred percent accurate? Make sure the metric for assessing employees is multi-dimensional and suits his or her job description.
- Make sure to capture the multi-dimensional nature of the skills your employees need to be effective at their job.
As the business owner, it is up to you to create a culture of productivity through open communication and the promotion good time management skills.
Finally, consider working with a business coach to help you develop strategies to monitor worker productivity, give you valuable insights into your business, develop a time management strategy for your employees and help promote better worker productivity to create your ideal dream team.